Last updated: 2 November 2026
Who we are
BM Roofing Specialist is run by Ben Mayers, 7 Chace Avenue, Coventry, CV3 3AD. Ben is the data controller for personal information collected through this website.
Contact for privacy questions: bmroofingspecialist25@gmail.com or 07508 745125.
What we collect
Name, phone number, email, property address and details of the roofing work, plus any photos you send us, when you use our quote/contact form, call, text, WhatsApp or email us.
Basic technical data (IP address, browser, pages visited) if you accept analytics cookies.
Why we use it and lawful basis
- To respond to enquiries and provide quotes (steps taken at your request before a contract).
- To carry out and invoice work (contract).
- To keep business and tax records (legal obligation).
- To understand how the website is used (consent, via cookies).
Who we share it with
We never sell your data. We only share it with service providers who help us run the business (e.g. website hosting, email, accounting software) and where the law requires it.
How long we keep it
- Enquiries that don't go ahead – up to 12 months.
- Customer records and invoices – 6 years for tax purposes.
Your rights
Access, correction, deletion, restriction, objection, data portability, and withdrawing consent at any time.
Contact bmroofingspecialist25@gmail.com or 07508 745125 to use them.
Complaints
You have the right to complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
Cookies
We use essential cookies to make this website work properly. These don't need your consent.
We'd also like to use analytics cookies (Google Analytics) to understand how visitors use the site so we can improve it. These only run if you accept them. If you reject them, no analytics or tracking cookies are set.
You can change your choice at any time by clicking 'Cookie Settings' in the footer.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.